VA Hiring & Training

VA Rockstar Training Program

Build a rock-solid STR operations team—with the right structure, the right training, and leadership support that actually sticks.

Hiring a VA is often seen as the solution to operational overwhelm. In reality, it’s only the beginning—and when done incorrectly, it can cost you time, money, guest satisfaction, and reviews. A VA won’t fix your operations unless:
  • You hire the right VA for your business
  • They’re trained properly in your systems
  • Your workflows reflect your management style and goals
What works for another host may not work for you. There is no one-size-fits-all solution.
VA Training Diagram
Why Hiring a VA Alone Often Fails Many hosts hire a VA hoping to step out of the day-to-day—only to find themselves:
  • Answering more questions than before
  • Re-training repeatedly
  • Still handling escalations and emergencies
  • Dealing with inconsistent guest experiences
Without structure and leadership, a VA simply mirrors the chaos of the system they’re dropped into. Training without strategy is just blind delegation.
What This Program Actually Solves This is a done-with-you engagement focused on building capability, not just assigning tasks. We help you:
  • Design operations that fit your business
  • Train your VA inside your actual property systems
  • Develop clarity around ownership, escalation, and decision-making
  • Create consistency across one or multiple properties
So your VA becomes a true extension of your operations—not a bottleneck.
What You Get
  • Hands-on co-hosting support while your VA is being trained
  • Customized VA training based on your property, systems, and management style
  • Standardized operational workflows for smooth transitions and fewer errors
  • Cross-property operational alignment for future scalability
  • Optional fractional COO support for ongoing leadership and ops strategy
This program is designed to reduce dependency on you—not increase it.
Flexible Service Options Right-Sized Support Based on Your Needs We offer three engagement options designed to match your time availability, experience level, and portfolio size:
  • DIY Starter: For hands-on hosts who want guidance, templates, and structure to train a VA on their own—without starting from scratch.
  • Premium (Done With You): For hosts who want strategic coaching and hands-on support to eliminate guesswork and avoid costly missteps.
  • Premium Plus (Done For You): For hosts who want leadership-level support, including VA candidate screening, onboarding, and training inside your STR systems—plus weekly check-ins to maximize success.
Each option is intentionally scoped. We’ll assess your current setup, challenges, and goals to help you choose the right-sized solution.
Train Your VA the Right Way—The First Time. Stop patching operational gaps and start building a team that actually supports your business. Book a free Discovery Call